Return and Privacy Policy C

Return Policy

Return Policy Refund & Replacement Policies

The incredible security we offer you is the guarantee that everything you buy from our jewelry store is pure gold. We accept returns within 3 days after the jewel arrives, subject to a fee of $20. After 7 days, you have a window to exchange your jewel for another. Please Text us at 786-431-9422 to help you as soon as posible and do these easy for the clients. The guarantee we give is that what you bought is gold. the guarantee we give is that what you bought is 100% gold. If you need to talk to us, we can always help you with any questions by message 786-431-9422 or by email italygoldjewelry@gmail.com. Please understand that we cannot be held responsible for any customer actions after using them.

if you buy the jewel and after 1 month you damage a part of the jewel

we are no longer responsible for the damage, but we can help you! text us at 786-431-9422 to help you, we are a team determined to give you the best service and help you. We have excellent jewelers that can repair the damage. We will send you on text our Service Catalog. The guarantee we give is that what you bought is gold.

Note: Italy gold jewelry will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided

is correct before submitting your order to prevent losses in mail or other mishaps from happening.

If you have other concerns, please contact our Customer Service via email (Italygoldjewelry@gmail.com) or through submitting a ticket at our

website https://italygoldjewelry.com

RETURN TO SENDER PACKAGES: We accept returns within 3 days after the jewel arrives, subject to a fee of $20. After 7 days, you have a window to exchange your jewel for another, the guarantee we give is that what you bought is 100% gold, consequently, if you sent us the package with the jewel more than 10 days of purchase, we are not responsible for receiving it.We do not ensure that the address can be changed on time before the product is sent, this is the total responsibility of the customer to place the correct address at the time of purchase.

Cancellation Policy: Can I cancel my order(s)? If you want to cancel your order, you must contact us immediately within 2 hours after the

order was placed, contact as soon as possible.

Please do not send your purchase back to the manufacturer.

Send us an email stating your concern and attach a picture of the item(s) showing the size tag and its original packaging within 24 hours

upon receipt of the order get a replacement. Note: Our team will inspect / verify the photo(s) before we issue out a replacement.

Italy gold jewelry reserves the right to refuse any replacement if it does not meet the above criteria. Late or missing refunds (if applicable) If you

haven't received a refund yet, check your bank account again and contact your credit card company, it may take some time before your

refund is officially posted.

If you've done all of these and still have not received your refund yet, please contact us through submitting a ticket at our

website https://www.italygoldjewelry.com

Return Policy Refund & Replacement Policies is subject to change without prior notice.

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give

us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with

information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we

may send you emails about our store, new products and other updates.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the

purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie

which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and

consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place

an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason

only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed

consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you

may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by

contacting us at italygoldjewelry@gmail.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and

services to you. Your data is stored through Shopifys data storage, databases and the general Shopify application. They store your data

on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores

your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete,

your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by

the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS

requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you

may also want to read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https:.//

www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow

them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other

payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for

your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the

manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be

located in or have facilities that are located a different jurisdiction than either you or us.

So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may

become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are

located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal

information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy

Policy or our website's Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not

responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not

inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the

information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of

transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional

generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record

the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits

to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to

determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of

majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this

site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect

immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been

updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or

disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we

may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about •

more information contact our Privacy Compliance Officer at italygoldjewelry@gmail.com